Your business, automated 24/7.
EcoBot AI is a conversational agent platform that handles sales, support and logistics — integrated with WhatsApp, MercadoLibre, Shopify and Prestashop.
One platform, four specialized agents
EcoBot AI deploys dedicated agents for each business function, all sharing the same context and customer history.
Commercial Agent
Answers product questions, captures leads, follows up on quotes and closes sales automatically via WhatsApp.
Logistics Agent
Tracks orders, syncs stock with MercadoLibre and your ERP, and notifies customers on every status change.
Admin Agent
Handles billing queries, payment status, invoices and connects with your ERP/CRM for real-time data.
Support Agent
Resolves common issues, opens tickets, escalates to human agents when needed and tracks SLA compliance.
Native eCommerce sync
EcoBot AI connects directly with your store. Stock, orders, prices and customers stay in sync in real time — no manual updates.
MercadoLibre
MeliSync: full stock and variant control between MercadoLibre and your ERP in real time.
- Stock sync
- Order automation
- Buyer messaging
- Sales analytics
Shopify
Full integration with your Shopify catalog, orders and customers via WhatsApp and Instagram.
- Product catalog sync
- Cart abandonment recovery
- Order tracking
- Post-sale support
Prestashop
Connect your Prestashop store with conversational agents for sales, stock and customer support.
- Inventory control
- Automated order updates
- Customer notifications
- Returns management
Plans that grow with you
Start with one agent and one channel. Scale to a full virtual team with omnichannel coverage when you’re ready.
- ✓ 1,000 messages / month
- ✓ WhatsApp channel
- ✓ Commercial Agent
- ✓ Basic CRM lead capture
- ✓ AI: Meta Llama 3.1
- ✗ eCommerce integrations
- ✗ Marketing campaigns
- ✓ 8,000 messages / month
- ✓ WhatsApp + Instagram
- ✓ Commercial + Logistics Agents
- ✓ MercadoLibre + Prestashop
- ✓ Advanced CRM integration
- ✓ AI: Meta Llama 3.1
- ⭐ Connect PLUS: WhatsApp marketing campaigns
- ✓ 50,000 messages / month
- ✓ WhatsApp + Instagram + Facebook
- ✓ All 4 agents
- ✓ MercadoLibre + Shopify + Prestashop
- ✓ Full ERP/CRM integration
- ✓ AI: Llama 3.1, GPT-4 or Claude
- ⭐ Advanced PLUS: Multichannel campaigns + analytics
Need a custom plan? We adapt the solution to your industry’s specific workflows. Contact us.
Start automating one workflow today.
Tell us which process you want to automate and we’ll evaluate the best approach for your business.